Hey! Thanks so much for agreeing to fill this out. I am determined to make my business as valuable as possible to all my couples, and by hearing from people who have already experienced working with me first hand, I can make things better and better for all my future couples and keep doing what I love for longer and longer.

I’d love for you to go into as much detail as possible so I’ve made some questions for you to answer that might help. Please be as honest as possible, I won’t contest anything and I really value your feedback. I’ll use everything to help make the experience better for new couples hiring me. I’d love to know who is filling this out and as a thank you, I’ll pop something in the post for you both. If you want to remain anonymous, that’s fine too :)

I really appreciate you going to the effort to help me.

FEEDBACK FORM

Your names and Address (so I can send you a thank you) - This is completely optional. If you'd rather remain anonymous, that's totally cool.

From the initial enquiry with me to finally receiving your pictures, how did you find my communication. Was I helpful? Could I have explained things better? would you liked to have met up more often? Would you rather we had a skype instead of a physical meeting? Could I have prepared you for the day better? Is there anything I could have done on the lead up to the wedding that would have made the experience better?

First of all, do you like your wedding pictures? I'd love to hear a few positive and negatives so please tell me what you like about them and what you don't. If there was anything you wish I had photographed more or if there was too much of anything particular. More details shots maybe? Or less speeches pictures? Maybe more family formal photographs?

How did you find working with me on the day? Did I keep you calm and comfortable. Did I get in the way too often? Did I steal you away for too long or would you have rathered more time for bride and groom pictures? Again, I would love to hear any positives and negatives about how you found me to work with on the day.

What did you think of the USB box / Pouch you received after the wedding. Do you think you'll ever use the USB or is the online gallery enough? What if the package just had more prints instead of the USB, would that be more valuable to you? Or maybe a print credit where you could have a certain amount to spend on prints from the gallery? Again, any positives and negatives would be great or something else you would have preferred.

Finally, I'd love to hear your thoughts on the overall experience of finding me, what made me stand out over the rest and why you decided to trust me with your pictures.

Thank you so much for taking the time to fill this out.

Your friend,

Ross
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